Resolved -
This incident has been resolved.
Apr 21, 21:05 EDT
Monitoring -
Loading times of the impacted sections of the NA server were restored to normal levels. We are currently monitoring the performance of the NA server.
Apr 16, 23:18 EDT
Update -
We are continuing to investigate issue of extended loading times on NA server. While we are working on the matter and permanent fix we can see the loading times improved across the impacted sections of the platform.
Apr 16, 22:07 EDT
Investigating -
We are currently investigating reports of extended loading times in reporting and data upload sections of the platform on NA server.
Apr 16, 19:58 EDT