We apologize to any of our EU and APAC region customers that weren't able to access etouches for a brief window today. Due to a failed rolling deployment some of our customers were unable to access the etouches login page and customers that were already logged in were disconnected.
The incident has been fully resolved and may have affected customers during these times:
EMEA: 20:35 - 20:45 GMT APAC: 20:50 - 20:55 GMT
North American users were unaffected by this incident.